Quote:
Originally Posted by Stevie1961
Cant beleive VM.
Spent ages on the phone talking to customer services and sales team.
I have 20mb broadband, tvxl and phone.
For me to upgrade from 20mb to 30mb, I have to pay a one off £30, then an extra £10 a month due to my loyalty discount.
How can they call that a free upgrade?
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You have a discount which the system will not allow on this upgrade, you will find many people in this thread with the same issue, if you want 30Mb then you have to lose the discount.