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Stevie1961 · 03-02-2011, 18:20

Cant beleive VM.
Spent ages on the phone talking to customer services and sales team.
I have 20mb broadband, tvxl and phone.
For me to upgrade from 20mb to 30mb, I have to pay a one off £30, then an extra £10 a month due to my loyalty discount.

How can they call that a free upgrade?

03-02-2011, 18:20	#1287
Stevie1961 Inactive Join Date: Feb 2011 Posts: 2	Re: [Update] ALL 20>30Mb upgrade discussion Cant beleive VM. Spent ages on the phone talking to customer services and sales team. I have 20mb broadband, tvxl and phone. For me to upgrade from 20mb to 30mb, I have to pay a one off £30, then an extra £10 a month due to my loyalty discount. How can they call that a free upgrade?