Quote:
Originally Posted by ZrByte
Thanks for that exactly what I needed to know.
Now dont like using the phone but want to deal with a human rather than the automated upgrade service for this so whats the number I would be best ringing? I'm okay if I know I'm getting through to the right place.
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Called 150 to order mine about half an hour ago. Lady knew what I was talking about before I finished asking (which can be novel with any customer service department LOL)
She said earliest activation would be Fri 11th, would be delivered by UPS and self install, and new monthly payments would actually be reduced (which I knew they should from online, but you never know what happens when you actually are speaking to someone.
I asked for more information about self install and specifically asked if there was somewhere I would need to phone or if it would be automatic - she said automatic. So from looking at this thread while she was up to speed with the upgrade ordering, sounds like she's not so up to speed on the actual upgrade/update process.
Just a little nervous though as I'm looking at some of these posts with problems and all the info they're giving to try to get help and I wouldn't even know where to begin to look at or find any of that info - so I hope it goes smoothly or else I'll be back for some hand-holding walkthrough's!
Give me software to work with (Office, photoshop, publisher etc) and I'm good to go - talk hardware configuration and my eyes glaze over and I get palpitations
