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Old 03-02-2011, 15:55   #1257
ZrByte
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Join Date: Jun 2003
Location: Wirral / Ex CWC Area
Age: 42
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by BenMcr View Post
As soon as you get the SuperHub you would get 30Mbit. What upload you get is dependent of the Faster Upload work being completed in your area

Added to the bill unless you have a Credit Limit and the changes would take you over it

Yes if you require new kit, for 12 months. (If anyone has an 18 month contract and has over 12 months to go on it then the end of the minimum term wouldn't change)

No, however depending on your current minimum term your broadband may remain under a new minimum term for longer than the other services


Differences are here http://shop.virginmedia.com/help/tra...nt-policy.html (As with the other services, a different upload policy applies depending if you have the faster upload or not)
Thanks for that exactly what I needed to know.
Now dont like using the phone but want to deal with a human rather than the automated upgrade service for this so whats the number I would be best ringing? I'm okay if I know I'm getting through to the right place.
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