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darkm · 03-02-2011, 13:14

The news for the 30mb/s is very much welcomed.

Although I am disappointed in the charge for the superhub...

My position is that i'm at the end of my contract with virgin. Now i would like the 30mb/s currently on the 20meg service but the cost of £30 is something I dont want to pay, probably like alot of the posts I have read on this thread.

To me the cost is understandable but What really is to stop me from cancelling with virgin and then resign up after 38/30 days or whatever the cooling off period is? In actual fact I would save even more money by taking advantage of the new customer offers.

In this example would it not be better to retain me as a customer and offer the superhub free? Virgin would gain more money from me instead of the discounts they offer as a new customer...

03-02-2011, 13:14	#1227
darkm Inactive Join Date: Jul 2007 Posts: 254	Re: 20 Mb/s to 30Mb/s free upgrade The news for the 30mb/s is very much welcomed. Although I am disappointed in the charge for the superhub... My position is that i'm at the end of my contract with virgin. Now i would like the 30mb/s currently on the 20meg service but the cost of £30 is something I dont want to pay, probably like alot of the posts I have read on this thread. To me the cost is understandable but What really is to stop me from cancelling with virgin and then resign up after 38/30 days or whatever the cooling off period is? In actual fact I would save even more money by taking advantage of the new customer offers. In this example would it not be better to retain me as a customer and offer the superhub free? Virgin would gain more money from me instead of the discounts they offer as a new customer...