Quote:
Originally Posted by Sugar Kane
Even the engineer couldn't find the programs. Although they are advertised frequently, they do not exist on my listings! I will repost and see if I have any joy. If not, I may as well downgrade to the L package! 
It seems like there is nothing in place to help customers when things go wrong. No one can give me any answers, and all the while, I am paying for a half arsed service. It just isn't good enough. |
We spoke last week, it was me who confirmed the shows were indeed available (and still are). Sorry to hear you're still having problems. I just had a look at the online VM Player to see if any of the said shows were available on there as a stopgap but sadly not.
Hope it gets sorted soon, I had a look at the Digital Spy OD threads and no one else has mentioned this content as missing, then again they may not have noticed. I wouldn't have looked unless you had mentioned it.
The VM forum seems useful for ordering a new remote control and little else, in my opinion. As ever the staff like Ben run rings around the forum team. Some of them don't even seem familiar with the search option.