Thread: [Update] ALL 20>30Mb upgrade discussion
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Old 03-02-2011, 11:34   #1211
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by Chrysalis View Post
as I said its activated.

Rang up.
Lady asked me to confirm last 3 digits of mac.
She said done.
Asked if green light on for tick box I said yes.
I noticed offline and status looked whacked, asked her to confirm its working.
She said her end shows good but wait 5 mins.
Ended call.

I guess I need to ring back.

---------- Post added at 10:17 ---------- Previous post was at 10:16 ----------



is this that 24 hour issue I have read about for superhubs?
No, its part of the activation .. when its a replacement modem it should be done by the agent on the call ..
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