Quote:
Originally Posted by ZrByte
Is the upgrade available now to 20mb customers on old kit or am I just getting the superhub with hopes of being upgraded later? (i.e. Is the speed increase immediate once the new kit is installed or does that come once my area is switched over like with previous free upgrades?)
|
As soon as you get the SuperHub you would get 30Mbit. What upload you get is dependent of the Faster Upload work being completed in your area
Quote:
|
How is the upgrade paid? One-off card payment or added onto my bill?
|
Added to the bill unless you have a Credit Limit and the changes would take you over it
Quote:
|
Does this start a new contract? And if so What length?
|
Yes if you require new kit, for 12 months. (If anyone has an 18 month contract and has over 12 months to go on it then the end of the minimum term wouldn't change)
Quote:
|
Will me being only 6 months into my current contract hinder me in getting the upgrade?
|
No, however depending on your current minimum term your broadband may remain under a new minimum term for longer than the other services
Quote:
|
Any difference in STM or is it the same as 20mb?
|
Differences are here
http://shop.virginmedia.com/help/tra...nt-policy.html (As with the other services, a different upload policy applies depending if you have the faster upload or not)