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ZrByte · 03-02-2011, 08:57

This threads gotten pretty big, any chance someone could summarise what's happening right now in one post? I did try to keep up until about post #300 but lost it until yesterday and finding it hard to wade through 800+ posts to find the info. Also finding a lot of contradicting stuff.

Basically want to know the following....
Is the upgrade available now to 20mb customers on old kit or am I just getting the superhub with hopes of being upgraded later? (i.e. Is the speed increase immediate once the new kit is installed or does that come once my area is switched over like with previous free upgrades?)

How is the upgrade paid? One-off card payment or added onto my bill?

Does this start a new contract? And if so What length?

Will me being only 6 months into my current contract hinder me in getting the upgrade? I know it normally wouldn't but I've seen mention of new 12 month contracts coming in with the upgrade as above.

Any difference in STM or is it the same as 20mb? (I assume same as 20mb will be the case).

Think that's everything I wanted to know. If anyone responds and they feel they have more relevant info that I haven't asked for feel free to add it to your reply.

03-02-2011, 08:57	#1177
ZrByte Inactive Join Date: Jun 2003 Location: Wirral / Ex CWC Area Age: 42 Posts: 3,251	Re: 20 Mb/s to 30Mb/s free upgrade This threads gotten pretty big, any chance someone could summarise what's happening right now in one post? I did try to keep up until about post #300 but lost it until yesterday and finding it hard to wade through 800+ posts to find the info. Also finding a lot of contradicting stuff. Basically want to know the following.... Is the upgrade available now to 20mb customers on old kit or am I just getting the superhub with hopes of being upgraded later? (i.e. Is the speed increase immediate once the new kit is installed or does that come once my area is switched over like with previous free upgrades?) How is the upgrade paid? One-off card payment or added onto my bill? Does this start a new contract? And if so What length? Will me being only 6 months into my current contract hinder me in getting the upgrade? I know it normally wouldn't but I've seen mention of new 12 month contracts coming in with the upgrade as above. Any difference in STM or is it the same as 20mb? (I assume same as 20mb will be the case). Think that's everything I wanted to know. If anyone responds and they feel they have more relevant info that I haven't asked for feel free to add it to your reply.