Quote:
Originally Posted by richard1960
The wording is bad such as it mentions the 2011-2012 Barclays premier league matches but nothing to suggest it will be available soon ie this season.
But putting another interpretation on it, it mentions more will be available in spring but it does not mention which spring 2011 or 2012 hopefully though it is imminent as has been said before although the wording of the item leaves a lot of wriggle room. 
3 out of 10 for communication skills i am afraid,must do better. 
If there is a delay why do they not just say sorry guys we had planned it for x y z but we are having a few problems and it will be delayed by a while at least customers would know more info. |
Typical Virgin again very vague with their dates again and their communication is woeful, you can see why customers get unhappy, they are very quick with their price rises.