Quote:
Originally Posted by browney
Athanor,
I am on retail rates deal and I was also told my bill would go up by £44per month to about £70.
I then went online and done the upgrade and got a date of the 11th Feb but I'm worried that my next bill will be £70 and I don't want to call CS for it to be messed about with.
Luckily I know a VM Rep so I am dealing with him via mobile and e-mail.....I hope.
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Let me know how you get on, if it's any help Will and MAtthew (along with their managers) have assured me there's no change other than the £30 activation and they have no idea why the CSR said it would go up by £44,
I feel a visit to the CEOs office (not his actual office you understand, rather his army of people that keep people like me from reaching him) next time i'm in Hook coming on...
