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Old 02-02-2011, 19:16   #30
zedsbb
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Join Date: Apr 2009
Services: L BB + M phone for £15/month :-)
Posts: 30
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Re: Virgin media price increase

Quote:
Originally Posted by BenMcr View Post
We go through this everytime there is a price change. The contract makes it clear if the service price changes then you can cancel that service without an EDF if you are in contract

I would remind everyone though, that it's ONLY the affected service - not the entire contract
@Ben: if the contract was taken as a whole at the same time eg bb and phone and the price of the phone line goes up, isn't the contract as a whole been changed and therefore, the whole contract should be able to be cancelled?

@everyone else: if you are out of contract or even still in contract, give VM a kick in the balls. Phone them up and ask them to be competitive. I did and I got 10Mb L BB + M phone + new D-Link router for £14.60/month. The new BB contract is for 12 months and on the phone it is 18 months. I have a feeling that VM will try to get their own back after 12 months and will increase the price of the BB element and I will be forced to swallow the increase as the phone is still in contract until a further 6 months. But I guess I have a year or so until that happens ...
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