Quote:
Originally Posted by Monkeylord
Thought that was only if the price goes up on your bill before they tell you the prices are going up.
As far as I can see these new prices aren't gonna hit our bills till April, and they're going to send letters/emails telling us about them before that. Unless there's a "if you don't like it, you can downgrade/cancel at no charge" on the letter or email I don't see why they wouldn't claw some extra money from us via an early cancellation/disconnection fee.
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"J Ending these agreements
5. If:
a. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments increase their respective charges under these agreements;
...
You may cancel those services affected without penalty by giving Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) at least 30 days' notice in writing. Such notice must be given within 30 days of the increase in charges or changes to the services or this agreement being notified to you. If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) within 30 days of receipt of your first bill following such increase in charges."
All companies have to do this.