Quote:
Originally Posted by Ignitionnet
Given the comical deal I was offered to not cancel an installation I wouldn't hold your breath on any kind of standardisation happening. VM are utterly terrified by churn.
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Leaflet through the door today (in my area that has no room for new customers).
£10 month for triple play and with not line rental on top, for 12 months.
Incidently as ignition already knows, I have had compensation for my service quality so in affect a discount, but I dont ring retentions haggling, the discount is manually applied as long as my fault is existing and will happily pay full price when is fixed.