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Originally Posted by Felim_Doyle
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Is there an on-going process in place to phase out older boxes?
I was disappointed to find, when the NGTV platform merger took place, that the EPG on my Pace Di4000-N V Box no longer gave three days of programme listings and the i-button content was severely reduced, no longer giving episode titles for series or, in many cases, year and lead cast for movies.
My understanding was that this streamlining of EPGs was in part to support older less well endowed STBs although simply reducing the number of EPG suppliers was also a consideration.
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I think Virgin will always look at what kit they can remove to reduce support costs
A couple of years ago they swapped out most Pace 1000 and 2000 STBs due to their age, I would expect further swap outs to happen again when appropriate
It's likely that TiVo will have caused a rethink as to how to do this next