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Originally Posted by Neil
Yes, but it's the attitude & approach that followed that was the problem.
No, you will notice that there was no "take it or leave it" option quoted there.
Again-it comes down to the damn poor attitude of some of the people that ntl employ that leaves a bad taste in the mouth of it's wage paying customers.
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Oh, right. So you reckon, that if I called Sky (as an existing customer), and wanted to upgrade to Sky plus and said I'll leave if they don't give me the same deal as a new customer, that they'd say, 'OK then, have it'?
No.
Neil, you don't know how Toshni was spoken to, all you know is that he didn't like what he heard. There's a big difference in being treated badly, and simply throwing a paddy because you didn't get what you wanted.
