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Bah, go to bed for 7 hours and the thread's gained 15 pages

---------- Post added at 00:29 ---------- Previous post was at 00:16 ----------

Originally Posted by carbon60

Remember that the XL20 service uses one of the downstreams that the 30/50/100Mbit services use so people moving to XL30 will make no difference.

Moving people to XL30 will balance the load across all the downstreams so it will make a big difference.

---------- Post added at 00:30 ---------- Previous post was at 00:29 ----------

Originally Posted by KenK

I have no need for a "wireless n" anything, "docsis 3" means nothing to me, and I've already got my own router. Every other speed increase from VM has been free: why do I have to pay a fee to get replacement piece of VM kit for this one? That kit will never be my property, and they sent out the last replacement free. It's not my fault VM have decided to drop stand-alone modems, so why do I have to pay for it?

You won't be able to use 30mb without wireless N so you might as well stay on 20 anyway. Wireless G equipment only does 20mbps in practice.

---------- Post added at 00:32 ---------- Previous post was at 00:30 ----------

Originally Posted by savvychels

That sounds like me I was just coming to ask if the superhub is all it's cracked up to be? I'm on VIP 20. I don't mind paying £30 for the hub/install if it's got all the bugs fixed (sorry not sure when it was introduced). When the guy came to fix my speed issues a couple of months back he said the blue modem I have is the most stable of what was out there. But perhaps he wasn't referring to the superhub.

edited to add that I've just been reading the information on one of the other threads and my eyes have glazed over. I just want to plug and play - I have no idea about the technical side of things so I would need really detailed instructions for how to set up and check. Would an 'install' include the hub being set up by an engineer and ensuring it was working with the wireless devices.

The Superhub is designed for people like you which is why some of the more technically advanced folk are moaning. Plug it in and it goes, no configuration required. The internet connection configures itself (well, after you phone to activate it) and the wireless is already set up for you with a network name and password printed on a sticker somewhere.

---------- Post added at 00:32 ---------- Previous post was at 00:32 ----------

Originally Posted by SnoopZ

Well spotted i would say Virgin have made a mistake there and i'd be interested to know what the out come is, but i can't see 10Mb getting the Superhub for free while the 20Mb customers pay £30.

Not really wrong at all.

First page says it's free if you upgrade to XL. Not if you're already on XL.

Second page says specifically:

Upgrade from 20Mb to 30Mb for just £30

This is entirely correct. 10mb upgrading to 30mb don't pay. 20m upgrading to 30mb pay £30.

---------- Post added at 00:34 ---------- Previous post was at 00:32 ----------

Free installation & activation upgrade offer: Offer ends 31st March 2011. Subject to network capacity.

Subject to network capacity?! I know a few people on here who'll go raving mad when they see this