Thread: TiVo
View Single Post
Old 02-02-2011, 00:44   #1450
mersey70
Inactive
 
Join Date: Dec 2009
Location: Wirral
Services: TV M, L BB, Sky+ HD
Posts: 1,485
mersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant futuremersey70 has a brilliant future
Re: TiVo

Quote:
Originally Posted by Horizon View Post
Disagree.

But you own that box.

Ok, rant time.

Over the last few years, many people believe that the monthly fees they pay VM are just like what you pay Sky, in that they are subscription fees. They're not!

The monthly fee we pay VM is made up of three parts:

a. Subscription fees for tv, broadband and/or telephone services.
b. Rental fees for equipment.
c. A fee to connect to VM's network - VM call it telephone line rental.

Because we pay rental fees for equipment, we can get the equipment fixed/replaced if it breaks. It's not free to fix/replace equipment as many people believe, we pay for it every month.

I won't go into V+ as that's old news, but with Tivo, VM propose and I repeat propose, as we don't know all the charges yet, to charge us the following:

1. Our usual monthly fees as outlined above.
2. An additionally monthly charge of £3 to use the service.
3. An upfront charge of one kind or another.

All well and good?? Hell no!!

Lets break this down...

VM propose to charge an upfront fee (item 3) for a box that VM still owns. I'm already paying monthly rental equipment fees (item 1) as outlined above, so what is the upfront fee for? Then to add insult to injury, VM propose to charge an additional £3 per month (item 2) to use the service even though I am already paying them to use their cable tv service (item 1). I'm already paying monthly service charges (item 1), so what the hell is the £3 for. What do VM do to earn that £3? Absolutely nothing, of course!!

But hey I'm sure many will say that's fair, ok. But what if you leave VM? You've paid them a non-refundable upfront fee to purchase a box which you do not own on top of normal monthly rental charges and an additional £3 per month surcharge.

Is that fair? Hell, no!

It's called a triple whammy.

If VM propose to charge me a triple whammy of charges, I propose a triple whammy of complaints to the government, OFT and Consumer focus.

I have waited for something like tivo on cable for 10 years. V+ was poor and I never bothered with it. If it had been 10 years ago, perhaps I might have been more relaxed about the charges. But I watch my pennies now and they are pennies and I am not putting up with this nonsense. VM are saying bend over and take it, no I won't!

I used to say on Sky forums that if people start paying for pay-per-view sports and films, even though they're already paying for subscription sports/film channels, then SKy will charge those fees forever. And that's exactly what they did.

I say its time to stop this nonsense and stand up to this greed. Anyone agree? No, I didn't think so.
I agree all big companies are greedy.

I don't totally agree with the 'you own the box' argument anymore as once you stop subscribing all you really own is a HD receiver, it ceases to be a PVR. Non PVR freesat HD boxes can be picked up for much less than £100. Then again the standard Sky+ HD box can be free, what I said really only applies to their 1TB box.

However I do accept a unsubscribed Sky box does hold some intrinsic value though whereas a VM box dosen't.

Maybe wait until the 3rd tuner is active and perhaps the price will drop in time too but it's I guess that's unlikely for a while yet.
mersey70 is offline