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Old 02-02-2011, 00:44   #1071
Horizon
Media Watcher
 
Join Date: Feb 2006
Location: Essex
Services: Sky, Cable & Freeview
Posts: 2,410
Horizon has reached the bronze age
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by Chrysalis View Post
quickstart is uk call centre?
Noooooo, I told you that already today. It's our Indian friends.

If it works, it should only take a minute. But for me, it didn't. So I had to call normal broadband support and insist I speak to a UK operator.

Kenk - after reading your posts tonight, I agree. Now taking a much harder line against charges - see my rant on the tivo thread.

We're already paying VM money each month, so enough of this activation fees nonsense! And you're right we shouldn't be paying for equipment either. We already pay money to VM each month to rent their equipment from them, not to purchase it for them!

Bloody cheek of them!
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