Quote:
Originally Posted by Down the Pub
well rang up tonight, and by bangalore bob that because of my loyalty discount that i'd end up paying £10 more  (how does free become more?) - i take it they really don't know anything. so will have to try and get uk cs or retentions in the morning.
really do think that vm should have learned about outsourcing customer services by now. |
If you are on a Retentions package then your discounts would go in order for the upgrade to be applied, seen quite a few of these on here and Digitalspy today.