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trickytree · 01-02-2011, 20:56

Emailed Exec Office about the £7 charge of the HD channels and the blatant duff information about if I wanted to stop having the HD channels I would have to ditch the whole VIP buncle as it was now included.
All they did was reply saying the £7 credit was a 6 month goodwill gesture and no firm news on the VIP update.
They decided to completely dodge any comment about the false info I was given. All they did do was suggest I amy likr to upgrade to VIP50 as it was included in that package.

So after seeing the fees have been waived for upgrades to 50Mb can I just call up and get this sorted for free apart from the obvious increase per month?

01-02-2011, 20:56	#960
trickytree Inactive Join Date: Jul 2008 Location: Nottingham Services: VVIP500 Posts: 437	Re: VIP/VIP+ New and Improved VIP Package Emailed Exec Office about the £7 charge of the HD channels and the blatant duff information about if I wanted to stop having the HD channels I would have to ditch the whole VIP buncle as it was now included. All they did was reply saying the £7 credit was a 6 month goodwill gesture and no firm news on the VIP update. They decided to completely dodge any comment about the false info I was given. All they did do was suggest I amy likr to upgrade to VIP50 as it was included in that package. So after seeing the fees have been waived for upgrades to 50Mb can I just call up and get this sorted for free apart from the obvious increase per month?