[whizzard]

Those who have DOCSIS3 kit will already be on the DOCSIS3 network. Those upwards migrating from older kit will still be on DOCSIS1. Therefore the £30 fee is to cover activation and migration from one platform to the other, and in addition you get an equipment swap if required. As those customers who already have eligible kit will already be on the DOCSIS3 platform, this is why no fee will incurred, though when any proactive uplift to 30mb will occur for these people remains to be seen, it may not necessarily be from today.