Quote:
Originally Posted by Harlow CM20
[B] Customers on non-standard pricing will need to move to standard pricing to receive these offers. Downgrading services in your bundle during the minimum period will attract a charge. [/B]
Does this mean that because I'm on a retentions deal to keep me as a customer I'm unable to pay the £30 for this upgrade from XL20 to XL30 unless I'm willing to go on standard pricing and lose my discounts?
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Quote:
Originally Posted by Chris
Yes.
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Really?
I have a loyalty discount (same as retentions deal??) and I was told that there would be no change to my prices or contract