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Chrysalis · 01-02-2011, 15:05

I think there should be no such thing as retention deals, VM should market the price they feel is competitive, it should be the same for everyone except when service is faulty.

So it seems either VM are overcharging the average punter, and then give a proper price to those that threaten to leave, or they selling at a loss to keep customers.

01-02-2011, 15:05	#868
Chrysalis Inactive Join Date: Sep 2003 Posts: 12,047	Re: 20 Mb/s to 30Mb/s free upgrade I think there should be no such thing as retention deals, VM should market the price they feel is competitive, it should be the same for everyone except when service is faulty. So it seems either VM are overcharging the average punter, and then give a proper price to those that threaten to leave, or they selling at a loss to keep customers.