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Harlow CM20 · 01-02-2011, 14:59

[B] Customers on non-standard pricing will need to move to standard pricing to receive these offers. Downgrading services in your bundle during the minimum period will attract a charge. [/B]

Does this mean that because I'm on a retentions deal to keep me as a customer I'm unable to pay the £30 for this upgrade from XL20 to XL30 unless I'm willing to go on standard pricing and lose my discounts?

01-02-2011, 14:59	#865
Harlow CM20 Inactive Join Date: Mar 2010 Services: 2 Samsung V+box 1 Samsung Vbox 20Mb XLBB Phone Posts: 75	Re: 20 Mb/s to 30Mb/s free upgrade [B] Customers on non-standard pricing will need to move to standard pricing to receive these offers. Downgrading services in your bundle during the minimum period will attract a charge. [/B] Does this mean that because I'm on a retentions deal to keep me as a customer I'm unable to pay the £30 for this upgrade from XL20 to XL30 unless I'm willing to go on standard pricing and lose my discounts?