Cable Forum - View Single Post

warrenb · 01-02-2011, 15:37

So what does this mean then

1. All customers ordering our VIP (Very Impressive Package) or VIP 50Mb bundles will receive V HD and V+ HD activations for free.

And if it is the case I have to pay £69.95 I think they can poke it. I already pay £99 a month for my services, if they think I am going to pay an activation fee for something which I should have anyway, i will cancel the whole lot.

---------- Post added at 14:37 ---------- Previous post was at 13:57 ----------

Well seriously guys you have really got to start to sort this out. Because Now I have been told I am correct there is no activation fee but they can't physically put a self install on the system for additional boxes/box swaps so I would have to pay £40 for installation.

Now this is the third price I have been quoted so far. And I have to say, frankly sums up the mess CS is at Virgin Media.

I am quite happy to pay £20 for the self install but just can't seem to get anyone to do it.

I was going to be quite happy to get a TIVO box as well, but now I think I might give it a miss. Heaven knows what the bill would look like.

01-02-2011, 15:37	#952
warrenb Inactive Join Date: Feb 2008 Services: VIP50 + 2 Virgin Mobiles + Mobile Broadband Posts: 199	Re: VIP/VIP+ New and Improved VIP Package So what does this mean then 1. All customers ordering our VIP (Very Impressive Package) or VIP 50Mb bundles will receive V HD and V+ HD activations for free. And if it is the case I have to pay £69.95 I think they can poke it. I already pay £99 a month for my services, if they think I am going to pay an activation fee for something which I should have anyway, i will cancel the whole lot. ---------- Post added at 14:37 ---------- Previous post was at 13:57 ---------- Well seriously guys you have really got to start to sort this out. Because Now I have been told I am correct there is no activation fee but they can't physically put a self install on the system for additional boxes/box swaps so I would have to pay £40 for installation. Now this is the third price I have been quoted so far. And I have to say, frankly sums up the mess CS is at Virgin Media. I am quite happy to pay £20 for the self install but just can't seem to get anyone to do it. I was going to be quite happy to get a TIVO box as well, but now I think I might give it a miss. Heaven knows what the bill would look like.