Quote:
Originally Posted by warrenb
Please please please the next time I call to just swap my standard def box for a standard HD box can I have someone in Customer services that knows what they are talking about.
How much custom are you lot loosing with some of these idiots you have there.
I asked if I could swap my standard def box for the V HD box. First I was asked why I wanted to do this, was I not happy with my Broadband. Finally managed to explain it was a TV box I wanted to swap.
I was first quoted £49 for an install. I said I only want to swap one box for another so can I do a self install.
I was quoted £69.95. Who are these people, and why don't they know what they are talking about.
I am on VIP50. Please someone tell me what I want to do it possible and how much if anything it is going to cost.
Thank you.
|
It's £49 for the HD activation and then £20 for self install ( to cover courier of new box and return of old box)