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Originally Posted by Blackened
Where mate - in the press release? Could that be for a new customer maybe? I was sure to make a point of asking because she knew her onions & she said that new customers will take out a minimum 12 month contract. Existing customers won't take on a new one - though I would have done anyway as I've no intention of leaving VM.
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I'm confused now as i don't think the below applies to me, although i have no intention of leaving Virgin so a new 12 month contract doesn't bother me.
The woman on the phone seemed to know her stuff though and said i'd need a new 12 month contract.
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Free installation & activation upgrade offer: Offer ends 31st March 2011. Subject to network capacity. 12 month minimum contract term applies. If you cancel during the minimum contract period you will incur an early disconnection fee. Available to existing customers upgrading to broadband size XXL (subject to status and credit checks). Customers on non-standard pricing will need to move to standard pricing to receive these offers. Downgrading services in your bundle during the minimum period will attract a charge.
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