Thread: [Update] ALL 20>30Mb upgrade discussion
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Old 01-02-2011, 10:50   #758
Horizon
Media Watcher
 
Join Date: Feb 2006
Location: Essex
Services: Sky, Cable & Freeview
Posts: 2,410
Horizon has reached the bronze age
Horizon has reached the bronze ageHorizon has reached the bronze ageHorizon has reached the bronze ageHorizon has reached the bronze ageHorizon has reached the bronze ageHorizon has reached the bronze ageHorizon has reached the bronze age
Re: 20 Mb/s to 30Mb/s free upgrade
I just called "normal" customer services and they said it would cost £6.56 (I kid you not) on top of my normal bill, plus £30 activation fee for the self install. I told the lady I have the superhub already and she was totally lost....

Now lets try "proper" customer services aka Retentions!
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