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Old 01-02-2011, 10:32   #750
Chris
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by browney View Post
I've tried using that link but because I'm on a VM partner rate I don't think the order will go through.
And you didn't think that was worth mentioning earlier?

It seems to me that the rate you're on is preventing the CSR from processing your upgrade as an existing customer transfer at no extra cost. His systems are most likely telling him that your package change amounts to a regular upgrade and is quoting the price accordingly.
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