Quote:
Originally Posted by Chrysalis
if customer rings up and support have no idea, then customer as a result will get wrong support response.
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And VM doing this surprises you how?
---------- Post added at 14:07 ---------- Previous post was at 14:07 ----------
Quote:
Originally Posted by BenMcr
Late would be after the trial starts.
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Well, if telling customers by email, leaving sufficient time for the average person to check/read the email would be nice...