Quote:
Originally Posted by whizzard
Like most trials I would imagine there to be dedicated support or at least a ring fenced team, rather than advising it to the support platform as a whole.
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I agree with Masque on this tho, if customer rings up and support have no idea, then customer as a result will get wrong support response.
---------- Post added at 13:40 ---------- Previous post was at 13:20 ----------
My question is what are VM going to do about the inevetible overloading of off peak after this comes into force. This will just move the high use to a different time of day.