[themelon]

Originally Posted by Neil

Fair point, but BT would reconnect you for free, & most ISPs are doing free/discounted activation on their BB products (such is the market today)

Sky do free installs on their DTV packages, & Freeview is just a case of plugging in the STB normally, but I do totally take you point that you just want the service that you are paying for from ntl.

Great post BTW.

Fact of the matter is though........

Will BT be any better............mostly likely not.

In my experience and the discovery of a survey from a trusted independant source they have the worst customer service EVEN worse than ntl. The BT Connect mail servers certainally used to be (a year ago anyway) more shakey than ntls!

Will Sky be better?? Possibly not? Certainally they are as pathetic as anything I have ever experienced right up to senior level.

Freeview........well theres noone to complain to on that so who would all the moaners cry to.