Quote:
Originally Posted by denphone
2010 December then january then february then march now june this sums Virgin up as they do not seem to know what date the tivo is being released, companies should have a clear plan not behave like a bunch of amateurs and treat customers poorly.
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That suggests to me that they are experiencing serious problems during the staff testing phase. If not why, after all the hype, are there no boxes for customers and why do the staff have to sign the official secrets act.
This is a completely new box manufactured by Cisco, not Tivo, and it has a completely new software programme designed by Tivo for Virginmedia. It is bound to have problems. All you have to do is look back at the introduction of any of the platforms when they introduced new technology. They all had bugs. Even the Samsung V+ had a serious fault resulting in many boxes failing and having to be replaced.