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hezzabell · 29-01-2011, 15:32

Virgin do not really do a credit check with Equifax - i know this as they refused me credit and refered me to Equifax to find out why. Imagine my surprise to find out that there have been no checks on my credit and my credit rating is excellent. Am now locked into battle with them until they sort themselves out and issue an apology at the very least. Standards have fallen to an unacceptably poor level, but it seems that this is a problem with all the networks. As consumers we are yet again being stuffed and with so few suppliers we are caught by the short and currlies. Rubbish.

Anyone else with this issue from Virgin - go to equifax.co.uk and get your credit report free, once you have established that Virgin are at it get onto their website and look for "contact us" at the bottom of the page and then click on "send us an email". Don't let them get away with it. It's your credit and your reputation they are holding in question.

29-01-2011, 15:32	#6
hezzabell Inactive Join Date: Jan 2011 Posts: 18	Re: Staggering bad service Virgin do not really do a credit check with Equifax - i know this as they refused me credit and refered me to Equifax to find out why. Imagine my surprise to find out that there have been no checks on my credit and my credit rating is excellent. Am now locked into battle with them until they sort themselves out and issue an apology at the very least. Standards have fallen to an unacceptably poor level, but it seems that this is a problem with all the networks. As consumers we are yet again being stuffed and with so few suppliers we are caught by the short and currlies. Rubbish. Anyone else with this issue from Virgin - go to equifax.co.uk and get your credit report free, once you have established that Virgin are at it get onto their website and look for "contact us" at the bottom of the page and then click on "send us an email". Don't let them get away with it. It's your credit and your reputation they are holding in question.