Quote:
Originally Posted by Kuro
Personally I'm surprised people are debating the cost of upgrading to 30mb. It's not expensive, nor is it a bad offer.
The super hubs obviously cost Virgin money, they can't just give them away like candy to everyone. Not to mention the cost of having someone on 30mb on the long term. You know the whole capacity expenses/bandwidth.
I'm personally getting 30mb from day one when available in my area. No arguements, no debates over the phone, just a simple. 30mb please. Yes a free superhub? Thankyou Sir, Goodbye.
XL 30mb is almost a new tier in itself, think about it. 20mb is 10mb higher than L package, now it'l be 20mb higher.
I hope Virgin does something like this with HD boxses for XL or L packages for existing customers. Wouldn't mind a cheaper V HD box myself.
|
One of the factors VM puts forward as a plus for the Superhub is "future proofing". That is of no true benefit to a customer as VM can only supply anything if their end user kit can accept what is desired by a customer. If VM's kit cannot accept what the customer wants the VM must upgrade the kit at VM's cost.
It is spin to state future proofing but a clever strategy in offering kit with the carrot of a speed improvement and getting the customer to bear some of the cost
.
£30 means little to many in exchange for a substantial speed improvement but what bothers me is the number of people having serious problems with the Superhub.