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Old 30-11-2004, 15:56   #85
themelon
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Join Date: Dec 2003
Location: Stoke-On-Trent
Posts: 561
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Re: NTL Not interested in long standing customers

Quote:
Originally Posted by Neil
I'm not quite sure what you mean there.

Pipex offer 1 meg for £33.99 per month from memory, & 512k for £23.44, so why do you think they offer 1 meg for the price of 512k?

I also can't understand why they have taken 3 months payment when you are now out of contact & on a rolling monthly payment?

If you pay via DD, then just ring your bank, & invoke the DD Guarantee.
They recently sent me an e-mail Advertising the need to increase speed!

After reading through I notice its the same price but includes a 5gb cap, I asked why as a customer of over a year I cant have an uncapped service for the same price, if they are so keen for me to upgrade.

They have taken 3 months payment because I pay Quarterly via credit card in advance, which they claim the 'cant' refund ummmmmmmmm likely story
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