Quote:
Originally Posted by trickytree
Latest VIP bill has got the £7 charge on it for the HD channels so will be calling in the morning to get that sorted.
I know at the time a lot of people said it was only for 6 months but when I dealt with Diane I think it was on the phone she said about relaunching the VIP hopefully Q1 2011 and would waive this fee until that was the case
Now as it was a phonecall I have no proof so I can see it ending in me cancelling the HD part and also having a moan about my internet and lack of Tivo info while I'm at it.
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Unless Virgin use the same call recording system that one of my previous employers did (when I used to work for an energy supplier 4 years ago) which is a pc based system that records all calls from all advisors all day every day for at least a 3 month period.
Anyone for cricket?