Thread: [Update] ALL 20>30Mb upgrade discussion
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Old 27-01-2011, 21:57   #533
Peter_
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by Chrysalis View Post
isnt retentions guidelines to retain customers tho? I assume to do that target they are able to flex more than the normal CS rep.
They are supposed still to follow certain criteria with upgrades and such like and can get disciplined for not doing so, glad I am not part of their teams.
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