Quote:
Originally Posted by Chrysalis
isnt retentions guidelines to retain customers tho? I assume to do that target they are able to flex more than the normal CS rep.
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I have always found that to be the case, fair enough the last deal i was offered tied me in for 18 months but for that i had 20mb broadband, phone & line rental for £20pm.
This time round its only a 12 month contract but thats for xl phone, xl broadband, & xl tv for £39pm with the broadband going to 30mb when it becomes available.
Each time i have been offered these deals i have been in the process of switching to BT.