Quote:
Originally Posted by Traduk
Your claims are not what I have found from experience.
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---------- Post added at 18:57 ---------- Previous post was at 18:54 ----------
Quote:
Originally Posted by Horizon
I deliberately don't say that, and neither do they. Sometimes ambiguity works for both parties.  |
If Retentions or Customer Services do not follow their guidelines as they are supposed to then they should be disciplined as otherwise what is the point of the Terms and Conditions, the are many agents though that will not budge and put notes on the account to prevent it going through on the following calls.