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Old 27-01-2011, 16:24   #520
qasdfdsaq
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by Horizon View Post
A contract is an agreement by two parties, for that contract to be enforceable in a court of law it has to be agreed by both parties. Paying a bill does not automatically roll you into a contract unless you have agreed to it. Companies can have whatever T&Cs they want, the law of the land overalls all of that.

Masque - we'll agree to disagree. I know call centres are taught this stuff, I've experienced them all!
Your contract already states if you take any new/upgraded services you automatically accept any minimum term imposed on them. You don't have to agree to a new contract, your existing contract already covers this. As long as you're still paying for services, you still have a contract.

The fact that you signed it 20 or 200 years ago is irrelevant, it is still valid and remains valid until you cancel all your services permanantly in writing. Your contract does not last as long as the 12 month minimum term. The contract remains active in perpetuity as long as you continue to pay for and receive services.

Oh, and don't forget the contract also says VM is allowed to change any part of the contract they want without having to tell you, and you're deemed to have automatically accepted the changes if you don't write to cancel within 30 days.

---------- Post added at 15:24 ---------- Previous post was at 15:23 ----------

Quote:
Originally Posted by Horizon View Post
....it all depends on what deals you've had in the past and what you're on now. In comparison to BT or Sky, I find VM to be the most flexible, but to each his own.
Well all I've seen on these forums is VM offering a similar price that new customers get to existing ones, or at most knocking 10%-20% off their bill. O2 offered to knock 50% off mine, and CPW at one point gave me a £780 credit on my bill for 12 months of free service.
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