[Horizon]

A contract is an agreement by two parties, for that contract to be enforceable in a court of law it has to be agreed by both parties. Paying a bill does not automatically roll you into a contract unless you have agreed to it. Companies can have whatever T&Cs they want, the law of the land overalls all of that.

Masque - we'll agree to disagree. I know call centres are taught this stuff, I've experienced them all!