Quote:
Originally Posted by Digital Fanatic
1. not for the box, no. you would be contracted for the tv service, so upgrading is not a problem in contract.
2. VM XL TV customers are the first to get TiVo, so yes.
DPA has to be taken seriously, you could have been anyone trying to upgrade your account.
---------- Post added at 15:58 ---------- Previous post was at 15:58 ----------
This is correct.
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Brilliant.. Thanks for that....
I understand about 'DPA' , but I just wanted to ask the questions that you have just answered here... I understood I wouldn't be able to upgrade without password, but when I tried to explain, I was told she could not answer
any questions without a password...
Anyway, It looks like I will be making another phone call to upgrade
, This time with my password at the ready
---------- Post added at 16:27 ---------- Previous post was at 16:16 ----------
Quote:
Originally Posted by Masque
They could have done DPA with your date of birth, method of payment and what bank, so no idea why they were like that with you.
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I think generally, there was a failure to communicate... It was like I was talking to a machine...