Quote:
Originally Posted by ooogemaflop
Just called VM told them my router is faulty which it is.
The guy said they are despatching a new router I asked what make and was told Netgear
He then said when it arrived I would need to call about activating my wireless services??
I asked what he meant and he said its an advanced router I asked if it is the hib and he said he didnt know ( great lot of good that) I assume by the fact I need to make a call to activate something that I will be sent one of these hub jobbies which with the lack of user setting in the router part I am a little disapointed.
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If he has entered the correct code then you should receive a D Link router, he may have tried to order you a Netgear WGR614 though depending on your package.
I rather doubt he has sent you a hub as that would be chargeable as we do not have the function to send out free hubs as yet so you should get like for li8ke when we send replacements.
---------- Post added at 14:43 ---------- Previous post was at 14:43 ----------
Quote:
Originally Posted by Stephen
I am sure they can only order the hub or superhub on the systems now.
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Not set up yet so we still do like for like.
