[Chrysalis]

you have included line rental's and other factors into this?

infinity is barely available in 1/3rd of cabled areas at present and will only be available to just over half when their planned rollout is done.

I repeat my previous point, boosting 20mbit to 30mbit is pointless. if a customer is going to move because infinity is faster they will still move as 40 beats 30 just as 40 beats 20.

I am more inclined to think this has these 2 purposes.

1 - to tie people in to new contracts for upgrading.
2 - a way to get people to use the new superhub which will then make it easier to get them to upgrade to higher tiers in future.

To be honest you sound the type of customer I wouldnt want anyway, the type who is a mercenary with no loyalty moving around to wherever the best deal is at a time. These are the customers who force quality downwards. I have always considered retentions overly soft not the other way round. So you want more speed for less money regardless of how practical it is to supply it to you at that cost. However dont worry I am sure retentions will cave in to your demands and you will get what you want. If not the CEO office will.