Quote:
Originally Posted by browney
I think the £30 charge is part of the reason...if people have to pay, less people will want to switch.
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A one off charge of £30 is no barrier to a 50% upgrade in speed. The barriers that existed with an upgrade to 50megs was the now dropped need for a new contract plus an extra £8 per month plus the loss of any retention reduction.
VM are not giving out this upgrade out of generosity. I suspect the reason is that Infinity is rolling out at a pace and as this year progresses more of their customers will have a choice with FTTC available and for many customers at a higher speed than 20megs down 2megs up. For many including myself a genuine choice will exist on broadband with prospective 30megs down 6megs up for a comparable price.
As for the Superhub, it is to compete with Infinity's home hub. At the moment and judging by the hair tearing out exasperation caused to some Superhub users on the VM forum who are on their 3rd or 4th Superhub it looks like a low cost entry into into a mess of problems. For many it works OK but for those who find them problematic, nothing nor no end of engineer visits appears to help.