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AdamD · 24-01-2011, 12:00

Santander are absolutely useless.

Called them up, explained that we didn't have any mortgage reference numbers/details, as we'd had a fire in our office/garage, so we were told to go to our local branch, with proof of ID, to get details from there

Went to the Goring branch today, was told, sorry, we can't give you any details here, you need to call this number.

So we go home, call the number (different to the original one) and was told exactly the same thing (Go back to the branch)

24-01-2011, 12:00	#47
AdamD Inactive Join Date: Nov 2004 Services: VM 50Mb Posts: 1,665	Re: Need some housing advice. Santander are absolutely useless. Called them up, explained that we didn't have any mortgage reference numbers/details, as we'd had a fire in our office/garage, so we were told to go to our local branch, with proof of ID, to get details from there Went to the Goring branch today, was told, sorry, we can't give you any details here, you need to call this number. So we go home, call the number (different to the original one) and was told exactly the same thing (Go back to the branch)