Quote:
Originally Posted by Masque
I think you have said it all as on 1st February you are expecting a callback from an agent, so as yet you do not actually have an upgrade due to the fact that it is impossible to be booked onto the system as the are no codes for any agent to use until it is officially launched and training of Customer Service agents take place on the new product.
---------- Post added at 18:38 ---------- Previous post was at 18:35 ----------
They cannot give you a non existent product though such as the upgrade you are all seeking as it is not available for anyone at present.
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I am talking about the superhub which you claiming is impossible to send out without a £75 fee.