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Old 20-01-2011, 22:38   #288
The-Kevster
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Join Date: Jan 2011
Posts: 8
The-Kevster is an unknown quantity at this point
Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by Masque View Post
They do not have the codes to change you to 30Mb as it is not available and not on the system.
I'm not arguing that at all. You know far better then I would. I just thought it was a coincidence that just after phoning them my modem shows a reset command. Is a docsDevResetNow command not sent from VM?

---------- Post added at 21:38 ---------- Previous post was at 21:35 ----------

Quote:
Originally Posted by Griffin View Post
The way i read the advert is the one off fee is for the superhub that is also the same info i got from retentions.

http://webcache.googleusercontent.co..._EC-30-Upgrade

If its not for the superhub as some of you seem to be saying then the wording needs adjusting on the advert, as that would be classed as wrongly advertised
As my receipt shows its a £30 activation fee and the modem is an extra.
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